At a time when technological change is already disrupting every aspect of our lives, Microsoft has shown that we are now at a decisive point for the tech giant – where, in a major reversal, security is now put ahead of the huge challenges and opportunities that artificial intelligence (AI) represents. How is Microsoft putting security ahead of AI and what does this mean for the future of tech?
Speaking to Congress this year, the president of Microsoft, Brad Smith, revealed a fundamental upheaval in the firm’s priorities: security trumps even artificial intelligence. This shift involves a total organisational and cultural change. It isn’t for want of trying that Schmidt, Laurence Page and Sergey Brin could be said to have made a fortunate mistake. Security slip-ups and revelations about their vulnerability to malicious hackers have turned data protection into a corporate priority.
In fact, Microsoft’s decisive shift towards this all-important matter of security came after the company learned a series of painful lessons. In particular, devastating attacks, many linked to state-sponsored Chinese and Russian actors, that infected governmental networks and raised doubt about the trustworthiness of Microsoft’s security carried a hard-hitting message. Earlier this year, a hacker broke into a Microsoft email account used by around 60,000 members of the US State Department, probably using a complex tactic known as spear phishing, which involves impersonating an authentic target by delivering an email requesting personal information.
These changes are coming from the very top, driven by Microsoft’s new chief executive Satya Nadella. The most dramatic change is his push that, at Microsoft, security must be considered first by every single employee. It’s newsworthy enough that Microsoft announced that Nadella’s priority was to fix security issues first, even if that meant not shipping new features, something that would have been unthinkable under Nadella’s predecessor, Steve Ballmer.
And Microsoft has gone further, making its executives’ compensation partially contingent on security metrics for the first time in the company’s history. The policy shows that security isn’t just data protection: it’s an organisation-wide mentality, allowing a security guard to deftly create a culture where security is baked into every operation and decision.
In echoes of Brewster’s remarks, Microsoft’s embrace of the Cyber Safety Review Board’s recommendations is an expression of a holistic approach. By expanding cloud service protections, by beefing up investments in cyber defences, and by establishing the Secure Future Initiative (SFI), Microsoft has committed to improve the standards for digital security going forward.
Recognising that fighting cyber attacks will forever be an arms race, Microsoft has sharply increased its force of security staff. With the hiring of 1,600 security engineers, and plans to grow the team further, the company is taking an aggressive stance against evolving online threats.
Indeed, the SFI represents Microsoft’s largest cybersecurity project, and also a statement of responsibility. In turning security into a design imperative, in requiring ‘security by design’ and ‘security by default’, Microsoft is trying to restore public, by admitting mistakes to date, and demanding transparency and accountability in the future.
Microsoft’s decision to position itself as a steward of a safer cyberspace carries with it far-reaching implications. The change underway, where a faster AI development is taking a backseat to a safer one, highlights the need for data protection above all else, and raises the bar for ethical standards in the tech industry. Microsoft’s story is emblematic of a wider arc of technological progress, where digital environments are safeguarded in a new era of technological advancement.
In 1975, two guys named Bill Gates and Paul Allen in an old warehouse in Albuquerque launched a company called Microsoft as a small software vendor. Fast-forward to today, and Microsoft is a global technology titan, known for its Windows operating system, Office suite and, more recently, for its cloud computing services and the ambitious AI projects it is pursuing. Just as Microsoft in the 1990s adapted the operating system from screens and desktops to mobile phones, the company is now adapting once again in the age of cloud computing and AI, leading the way with its security-first approach. Microsoft is setting the example that the future of technology must be built around trust, and made safe for every user.
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