I started down a path to prevent spending even more time waiting for hot water to emerge from our faucets. I quickly discovered a story not just about plumbing but about innovation, convenience and the surprisingly murky waters of smart home security. I wasn’t just pursuing tepid streams, but an important conversation about the digital insecurity of our most humdrum devices.
At first, then, it was a straightforward premise: a water heater that delivered hot tap water with an unwelcomed, and seemingly wasteful, time-lag seemed an easy target. Living in our new flat, us and our Rinnai tankless water heater represent energy efficiency – but the trade-offs in terms of what you get for saving are immediate and very material. You have to be patient.
It was merely the typical ritual of winter pre-season, the forgotten expulsion of a Wi-Fi module that promised on-demand recirculation. Rinnai’s connectable water heater hadn’t made the tap the end point of water as much as it had made it an open call for warmth, a beacon that activates on command, directly from my smartphone.
Armed with manuals and a modicum of technicity, I entered the realm of installation. This digital wand, this app, was supposed to provide hot water on demand, allowing me to have a shower when I wanted to have a shower – not when the water heater was ready.
It was a scary thought: by outfitting our home with our digital cachet it could be exposed to all sorts of cyber lurkers. A smart appliance as mundane as a water heater, could also hotwire into so many things, if you know how to trick its technical schematics.
This story is a parable, but also a red flag, reverberating beyond the doorstep and into the very blueprint of a digital home. As we navigate the digital delights of the smart home we need to be vigilant.
The term itself has come to signify something more: a physical fixture that, as our environments and lives become increasingly networked, is an indirect representation of access and control.
Ensure device resets: make certain that smart devices, such as a tap control unit, are factory reset before you sell them.
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