With its angular contours and glowing displays, the Tesla Cybertruck has captured the visual imaginations of technology and automotive enthusiasts the world over. But because the Cybertruck isn’t just a dream machine, it also comes with a cutting edge that few owners saw coming, literally. It nearly sent one eager owner to the emergency room before he could even take it out for a test drive.
Tesla’s Cybertruck – a vehicle so straight out of science fiction that it looks like it issued directly from a script – appears to be an armoured, futuristic, edgy vehicle with glass as hard as armour. But the shiny fantasies of an electrically powered automobile belies a darker reality. Recounting on Jalopnik, amid the usual awe and anticipation stories of a new Cybertruck, there was one that told a different story – of delivering disappointment, but with physical injury.
The slide from hype to hatch panic started with this Cybertruck owner, called bdesign on the Cybertruck Owners Club forum. He was so excited when his Cybertruck finally arrived that he poked his head inside his tinted-window delivery van, expecting a clean sight: He was amazed at just how far the guy went with over spray. Like splattery over spray. Then he got his windshield a little dirty. Then he put a few tiny rust spots on the hood. And a little crack or ding was put in my rubber seal on the top [tonneau] cover.
But the final straw was when he went straight to the emergency room due to an incident on the delivery inspection of a nuisance, during which, while checking a minor cavity on the tailgate, when trying to clean it, he was cut on the tip of his wrist by the tailgate edge.Nuisance One is repeatedly criticised for an absence in the design or manufacture of the vehicle.
Having two Tesla employees onsite for the delivery inspection at least guaranteed prompt attention to the injury in the initial hours. The instant event was just that, but a quick bandage couldn’t fix the cut. This makes me wonder about the utility of such an emphasis on such a pointed design feature for the sustained usefulness of a consumer vehicle. The need for innovation should not trump safety, a balancing act that Tesla – spearheaded by the enigmatic Elon Musk – is becoming adept at as it pushes the auto into new territory.
In this way, this unusually stark incident opens up a much deeper conversation about the ethics of design philosophy, consumer safety, and the responsibilities of manufacturers. In the context of the Cybertruck event, sharp seems to take on a new and multi-valent meaning. On the one hand, sharp references the kind of design complexity that leads to the exotic, futuristic forms for which Tesla has become known. But on the other hand, sharp refers to the physical sharpness of the surfaces in question, which, when taken to the extreme, is a safety hazard for any user. As companies push the imaginative limits of what is possible in their products, there is an important role for practical considerations.
Elon Musk, the CEO and founder of Tesla, is used to taking on both controversy and colossal endeavours that challenge accepted ways of doing things. It’s been said that the sharpness of the Cybertruck expresses a fundamental aspect of Musk’s approach to innovation: punchy, in-your-face, and unafraid to break common ground. Yet, as the incident shows, to create something truly innovative, visionary sharpness has to be paired with considerations for user safety.
But for now, as the story of the Cybertruck unfolds, it is a powerful reminder that innovation is only possible when individuals are all brought together by the shared goal of keeping users safe. The appeal of futuristic aesthetic and the promise of electric mobility must never come at the expense of the core consumer product safety research. This tradeoff between innovative design and user functionality will continue to be a distinguishing challenge for Tesla and indeed the wider automotive industry.
We started by finding ‘sharp’ to be a keyword in a literal sense – because, well, it literally hurt. But we also found it to be a keyword in the sense that it was the defining feature of Tesla’s deadly edge, articulating the double reality of cutting-edge technology: its transformative power and its power to violate standards of safety that most of us take for granted. If Tesla is here to reshape the car, its literal sharpness might one day sharpen the current vision of high-tech automobility – giving a sharper focus to the integration of safety into the innovation imperative.
Sharp, in the Tesla Cybertruck, has been the proverbial sword that cuts both ways – a bold new design statement, and a literal edge that embodies a spectacular failure of elemental attention to detail. That this latest vehicle, from the quixotic Silicon Valley carmaker Elon Musk, be such a trailblazer of advanced design and material manufacturing might actually lead to sharper focus on such details in the millimetre-perfect vehicles of tomorrow.
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