Just how important is a clever, customizable checkout process in the increasingly complex digital marketplace? Well, the Canadian company that dominated the e-commerce platform space by listening to what merchants wanted and giving it to them, Shopify, has just made a move by acquiring Checkout Blocks - an exciting new milestone in the Shopify ecosystem. I have been an avid follower and user of Shopify since 2012. I believe Shopify are the people within the e-commerce industry that are paying attention to what merchants need. Shopify is the leading platform in the world, and the acquisition of Checkout Blocks will push Shopify merchants’ sales and provide a much more seamless and attractive experience for clients. It’s also a clear sign of Shopify’s dedication to innovation in an increasingly crowded space.
Checkout Blocks was recently acquired by Shopify, meaning Shopify Plus merchants will soon have greater flexibility to customize their checkouts directly in their Shopify admin, via a no-code solution. Merchants can give their customers checkout experiences with features such as AI recommendations, custom content, offer discounts, show personalized order status pages and more. Prior to its acquisition, Checkout Blocks, which had been live on Shopify since 2019, had surpassed more than 850 merchants, including big brands such as Olipop and Kosas.
But while this is most evident by allowing merchants to add more flexible and creative Checkout Blocks into their own carts – Shopify Plus merchants are now able to create deeper levels of customization that were once possible only through coding. With this new power to empower their customer experience at checkout Shopify Plus merchants can now do many novel things like add rich order statuses, improved email validation, and even AI-powered recommendations. The ability to completely transform checkout from being a ‘form-filling’ transaction point into a customer engagement point, puts merchants at the very top of Shopify and creates a new category benchmark of e-commerce power and efficiency.
Checkout Blocks is but one example of the innovative edge possessed by Shopify, but it’s also an example of strategic anticipation – something critical when it comes to upgrading merchant status, which is where Shopify is clearly headed. As Gil Greenberg, Checkout Blocks’ founder, told me: ‘Shopify offering Checkout Blocks’ Starter Plan free of charge to all its Shopify Plus merchants, who were previously paying $99/month for these powerful checkout capabilities, is a bold statement of Shopify’s commitment to making its merchants successful.’ Finally, this also adds another dimension to the e-commerce shopping experience, one that Gil predicted when we spoke earlier this year: ‘Making these advanced checkout capabilities available to more merchants across the globe will result in a more interactive, engaging shopping experience for customers around the world.’
For merchants on the Shopify Plus platform, the Checkout Blocks acquisition is a compelling feature, with start-up costs from $2,300/month, positioning Shopify Plus as a premium e-commerce offering for merchants with high volumes of orders and big brands. And Checkout Blocks becomes one more element that Shopify Plus merchants can use to differentiate themselves in a competitive market. It adds to Shopify’s growing reputation as a merchant success partner.
A Shopify spokesman described the purchase as a measure to ‘continue to fulfil its mission of making commerce better for everyone’, a guiding principle that can be seen in how Shopify constantly improves the merchant experience. Checkout Blocks is just one example of how the realm of e-commerce is being enhanced at the hands of Shopify.
Status, however we define it, becomes more important particularly when we want to think about this in a completely systemic and e-commerce way. It is the reputation but it is also the worth, it is the credibility, it is the creativity or innovativeness of your merchants, in the eyes of consumers. The addition of Checkout Blocks to Shopify now provides the merchants on the Shopify platform with the ability to offer the very best shopping experiences to consumers, and it makes Shopify look like the very best e-commerce platform, and it makes the merchants, in a sense, the best merchants.
Through its focus on encouragement of innovation, customization, and ensuring the success of the merchant, Shopify is not only responding to contemporary pressures on e-commerce markets; it is laying the tracks for the railway ahead. The Jet acquisition is a major milestone in Shopify’s innovation strategy, but it also illustrates a model for how platforms can elevate and empower merchant success in the digital economy.
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