The ultimate challenge for technologies that bridge the gap between the real and the simulated in an increasingly digital age are AI-generated audio deepfakes. As synthetic voices become more difficult to distinguish from human ones, we’re confronted with new and ever-dramatising difficulties in trusting the content of online communication. One of the foremost leaders in the detection of synthetic voices, Pindrop, recently announced that it can now detect deepfakes with 99 per cent accuracy, a milestone success that brings us one step closer to our electronic version of a bedrock of truth.
At the core of this tech war are deepfakes: those artificial-intelligence (AI)-generated audio and video materials so credible that it is impossible to distinguish the original from the fake. Now, with access to all of these open-source AI tools, virtually anyone can create a deepfake. That’s why it’s becoming so important to find real and effective countermeasures. Pindrop’s solution for detecting AI audio deepfakes could be a lifesaver.
Pindrop leads the fight with a state-of-the art deepfake detection technology designed to protect the reliability of digital communications. Using multi-factor authentication, proactive identity verification and real-time liveness detection to shield contact centres from the menace of synthetic audio, their technology has shown itself to be effective. A recent independent study by NPR had them reach an accuracy rate of 96.4 per cent in detecting AI-generated audio deepfakes.
As important as detecting inauthentic content is, at its most fundamental, Pindrop’s technology is about strengthening the tenuous trust on which customer relations and personal relationships depend in the digitised world. A case in point is the burgeoning problem of VoIP fraud where criminals are using faked audio to impersonate people, causing financial loss and a profound breach of trust. The better Pindrop gets at detecting deepfakes, the sooner it will be able not only to detect the fraud but also to restore confidence in digital communications.
However, with AI, deepfakes are only going to get better, making the cat-and-mouse chase a never-ending race. Pindrop’s 99 per cent accuracy when it comes to spotting AI audio deepfakes shines a light on how investing in the dark arts of security can outmanoeuvre the dark arts of AI itself. But it’s not just a victory for Pindrop, or one security company over AI deepfakers – it’s a challenge for all of us. Businesses and organisations should follow suit, but the responsibility is on us to try to stay ahead of the game, to hear voices that aren’t what they seem, and to put a stop to technological trickery.
Here, open innovation is a critical first step. It would be exceedingly difficult to combat deepfakes on a company or individual basis. Collaboration must be the key to staying ahead of the ever-evolving deepfake tech. The open exchange of knowledge, technologies and strategies among researchers, companies and security experts is essential in the development of increasingly powerful and advanced deepfake-spotting tools. The increasing availability of deepfake tech through open-source projects has reduced the entry barrier, increasing the risk of malevolent actors using deepfake tech without authorisation.
OPEN refers to the philosophy and practice of making information available to anyone who would like to receive or contribute to it. In terms of the challenge of developing deepfake detection and digital security measures, open innovation encourages coordinated efforts to develop countermeasures. By creating a shared landscape of resources and findings, the work can be enhanced through collaboration and lead to quicker development of solutions that impede the ongoing malicious uses of AI-based deepfakes.
The evolution of Pindrop’s technology outlined above reflects not just an advancement in AI and security, but also the value of open collaboration in these precarious times. The fight against deepfakes is both a technological and human challenge; it’s only through harnessing the best of AI and machine learning, alongside the virtues of open innovation and shared commitment to digital integrity, that we can develop a future of trust in the digital era.
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