Under the shadow of cyber threats, data breaches have increased and interconnected between large companies, affecting Ticketmaster as well as banks such as Santander, to name a few, until reaching the cloud provider Snowflake. We are now asking ourselves if we are facing the earliest crop of cybersecurity vulnerabilities or a mere pebble that creates larger ripples.
As this drama of cybercrime plays out, Google has itself been pursuing these intrusions by hiring Mandiant, a security firm that it bought, to help it investigate data breaches – a reminder of the importance to the company of data security and of itself as a defender of the digital perimeter.
The knock-on breaches began with an unsolicited ad on a cybercrime forum advertising the sale of the Ticketmaster data for $500,000 – a total of 1.3 TB, which was ramped up a month later with the addition of customers and staff data from the bank Santander to the cybercrime marketplace. Given that Snowflake’s clients include many of the world’s largest and most powerful companies, the implications of the breaches for clients across the world is staggering: Snowflake’s stock has now been delisted, boardrooms around the world have woken up to the prospect of a cybersecurity problem within their walls that they can no longer deny.
Cloud services darling Snowflake found itself in a snowstorm after Google’s investigation led to the discovery of possible malware exploitation. Not only does the breach put the company’s reputation on the line, but it also challenges the security posture of cloud services in general. Snowflake’s statements following the revelation of the breach are swift, but its long-term implications remain unclear.
In the midst of all this conjecture, Google has stood out as an ally, cutting through the noise, deconstructing the malware at the centre of the breach, and piecing together a narrative that has helped to explain just how and why things went so wrong. In this regard, Google’s report emphasises the vital role that cyber security research can play in helping to respond to, and recover from, unprecedented systemic shocks.
Resilience grabs the spotlight – demonstrated by Ticketmaster and Santander and others pulling themselves up by their cybersecurity bootstraps, reinforcing corporate frameworks and embracing strong encryption and a security-first culture. And Google itself, the fifth galleon bearing the edifying company into the turbulent cyber seas, won’t be leaving us anytime soon.
The mounting threats from malware have become evident with Google’s own investigations in cybersecurity analysis, such as its breach of Ticketmaster and Santander, following the Mandiant purchases. Just like in the real world, the digital threats now necessitate digital defences. But Google has evolved from just a search engine because of its expanding assets, growing investments worldwide, and new lines of business. This has made Google one of the most significant forces pushing digital commerce forward. The company has become a synthesis of the physical and digital – an unparalleled portal for human activity around the world.
In brief, as digital activities start to return to more normal levels, the Ticketmaster, Santander and Snowflake events give us a taste of what still lies beneath the surface; by supporting work like Google’s to unravel our digital riddles, we reveal the path forward. We need to know as much as possible about how our technology works so that we can protect against cyber breaches; Google’s messages should encourage us all in this important fight.
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