These virtual playgrounds are stage-dives into reality, with gaming communities showing that standing armies of coders can rally for a cause beyond the virtual battlefront. A recent instance of this confluence of artillery and altruism was Overwatch 2’s campaign to bring back the Pink Mercy cosmetic for another charity drive – not only showcasing the commitment of the game to support worthy causes but also demonstrating that tech giants such as Microsoft can enable communities to funnel their philanthropic activities on their platforms.
In 2018, the Overwatch community received two unique opportunities: a Pink Mercy skin, effectively a physical possession of the game’s virtual character Mercy, dressed in pink instead of her usual white; and the chance to purchase a physical good, rather than a virtual prize from a loot box. Moreover, proceeds went to the Breast Cancer Research Foundation (BCRF). This fundraiser made good economic sense – intrinsically valuable items almost always sell the best – yet it accomplished more than monetary gain. With every transaction participants experienced both the pleasure of acquiring admired virtual property and the gratification associated with donating to a charity. The fundraiser raised an astounding $12.7 million for the BCRF.
This month will see the Pink Mercy skin ($14.99) returning to the game alongside a new, more glittering friend in the shape of the Rose Gold Mercy bundle ($19.99) – with 100 per cent (minus platform fees and taxes) of sales going directly to the BCRF. Players can buy the items via the Overwatch 2 in-game shop, on Battle.net, the Microsoft Store or the PlayStation Store – Microsoft, it seems, being at the centre of the payments.
The bundle’s colour scheme is only slightly tweaked compared with the original, and it mixes the original’s pinks with its shades of gold; rather than being blonde, she has rosy hair. Although the bundle centres on the same hero, it includes a weapon skin for Mercy’s Caduceus Staff, a bunch more thematic digital goodies such as name cards, sprays and player icons. The subtle tweaking goes a long way towards refreshing what could otherwise feel like a retread of an old charity drive, while also enriching the game for their player community.
The charity promotion for the BCRF, then, has set a flexible start date of 25 June and a firm deadline of 8 July, leaving all the Overwatch community with just under two weeks to raise that $1 million. The end of June and into mid-July is an excellent time for the game, when a raft of changes that will unlock new heroes, overhaul matchmaking and punish players who quit in the middle of matches are being implemented. It’s also a good time to come back to the game or jump in for the first time.
Microsoft has repeatedly brought attention to its mission of using tech to improve the world, and its partnership with the Overwatch 2 Pink Mercy campaign is emblematic of that long-standing ethos. By processing purchases through the Microsoft Store, and boosting Blizzard’s fundraising efforts, Microsoft is enhancing its image as a purveyor of philanthropy.
If the Overwatch 2 charity drive is anything to go by, the larger gaming community is still very capable of affecting real, positive change in the world. And it reminds us that, for every screen, there is always a human on the other side.
Microsoft’s involvement in the Overwatch 2 charity drive is just one of numerous philanthropic endeavours undertaken by the company in its broader mission to do well by doing good. For example, its commitment to such causes has ranged from developing new technology to solve societal issues, to funding educational campaigns that focus on the advancement of minority communities in science, technology, engineering, and mathematics. Fundamentally, Microsoft’s reputation as a company – not just an innovative force in technology – has been a result of this synthesis of innovation and philanthropy.
The re-release of the Pink Mercy skin and the inclusion of the Rose Gold Mercy bundle in Overwatch 2 represent a beautiful example of the way that games can generate funds for worthy causes while helping to keep players engaged in their hobby. The brands that work with Microsoft can create new ways for people to contribute through their beloved platforms, further emphasising the important role that technology leaders can play in philanthropy.
Meanwhile, the third annual roster of in-game items for the charity drive by the BCRF is poised to be launched, and the openness with which gamers have embraced the cause is itself a testament to the productive energy that digital platforms can generate when mobilised for the public good. Gamers and the big tech companies coming together to aid a vital cause is another shining achievement in the virtual world of Overwatch 2.
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