One common thread was their excitement for this chance to start down a new path to the internet. While the ACP was immensely beneficial, it was never meant to be permanent. Its timeframe concluded with an official end on 8 June 2023. If you are an ACP subscriber, remember that your subscription will be automatically terminated. While the ACP is coming to an end, there are other initiatives that might be able to provide some support, even if temporary. Verizon has a programme called Lifeline, which offers a free plan for households with a guaranteed income below 135 per cent of the federal poverty level. Your local phone company might also have a subsidy available that could help defray the cost of broadband. While these options aren’t as tempting as the ACP, which sometimes provided up to $75 per month, they can assist in your search for the best options.
Launched in response to increased internet reliance during the COVID-19 pandemic, the Affordable Connectivity Program provides a $30 per month subsidy for internet service, as well as a $100 one-time discount on a key digital device such as a computer, tablet or phone. Originally envisioned as a stopgap solution, the programme’s expiration puts a spotlight on the vital role that such subsidies can play in providing universal internet service.
The Affordable Connectivity Program’s piggybank is empty and the law’s efforts to secure more money for it have failed, leaving the subsidised digital lifeline for the US’s poorest connected citizens in flux. You’d think $30 is a small sum, but for many households it’s the difference between having the internet and having no internet at all.
The ACP serves 23 million households, mostly in underserved rural areas. These consumers now risk losing their internet access, which has become an essential tool for everything from schooling to medical emergencies.
Despite the flurry of proposals to revive the ACP, partisan squabbles and legislative roadblocks have continued to hinder the program’s future. The clock is ticking on a solution that, for the first time in its history, no longer can afford to run out of time.
What is missing, as the ACP nears its end, is any sense of what will replace it – other than weaning these people off it altogether. While switching service-providers might provide an interim solution, it can’t be a permanent one for most. For many, the alternatives might prove inferior to what they currently receive.
There is hope, though it is only provided through a program called Lifeline Assistance Support programme, with a much lower subsidy ($9.25/month), but an indefinite commitment to helping digital access become more affordable. And perhaps just as important, the plans cover not just broadband but also mobile phone plans, covering those who cannot make a home internet work for them and need to turn to the mobile web.
With the termination of the ACP, it will be harder – not impossible – to make the internet and phone services affordable. Programmes such as Lifeline Assistance Support and efforts to bring new programmes online provide a framework for dealing with the digital divide. But we need to increase our advocacy and creativity in our efforts. There’s more to do.
We must always remember that, as we seek out new ways to provide inexpensive internet access, the phone remains the foundation, whether it’s a cheaper phone and plan through a subsidy or government programme or through a community project. Setting aside the politics of subsidies, bridging the digital divide and making sure that low-income Americans can afford a phone and phone service is important as long as access to information, services and opportunity remain as mediated through digital channels as they are now. The phone isn’t just a telephone. It’s a lifeline to the whole world.
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