And in a time when the catchphrase ‘do more with less’ passes through the hallways of enterprises around the world, the method of getting to that point is typically seen as cost-cutting. But as we give keynotes and talks on the lessons of Boundless, what we find with CEOs and other leaders is that, despite this emphasis on silos and controlling cost, the single biggest danger to the enterprise is silos – and what is most powerful is to bust those silos not by cutting costs, but by building boundless organisations.
Our exploration of the limitless paradigm points to one crucial caveat: breaking down organisational silos without an alternative organisational strategy for resource management entails the risk of spilling resources – rather than reallocating them more optimally. A limitless organisation, however, orchestrates resource flows only where needed, and thus resembles efficiency and sustainability more than a simple rerouting of resources.
Taking a boundless approach to your business is not about abrupt branching or sloppy sprawl, but rather a reimagining of the use of materials to achieve a shared win without falling into the trap of wastefulness. The boundless model radically differs from the silo-based approaches to business, rooted in cost-cutting at the expense of value-creation and relationship-building.
The BCG research in 2024 highlights that whether one’s firm is a startup, a lumbering behemoth, something in between, or any combination, cutting costs is often the automatic reaction to difficult market conditions. The infinite model helps to counteract that reflex by encouraging a refocusing of attention onto waste, away from mere ‘resource management’ and towards value creation.
The debate between waste cutting and cost cutting lies at the heart of the unbounded approach. Cost reduction is short term, reactive and often leads to silo mentalities and volumes. Waste elimination is foundational and value centric, long term, systemic or cross-functional and ultimately more efficient. In this section, we will focus on the inherent benefits of waste over conventional cost reduction.
Much modern business activity is so complex that waste is hard to see and harder to eradicate. Beyond manufacturing, which has (hypothetically) mastered some of the basics by identifying ‘muda’, there are other industries that still struggle. The endless model leads to much more rigorous cross-examination of business processes in order to find the inefficiencies that can be so hard to spot.
A continuous improvement approach that eliminates waste in all functions is the hallmark of a limitless organisation. This approach not only creates value for customers and other stakeholders but also keeps the organisation responsive and nimble in the face of new challenges and opportunities.
A boundless mindset puts a company in a position to drive sustainability – and profitability – over the long term in a way that better addresses the realities of modern business; namely, to thrive through economic cycles, respond to market demands, and build lasting stakeholder relationships.
Status, in one form or another, has informed much of the discourse to this point – from firm status and the positioning of firms in a marketplace, to the status of strategies, in that the shift to the boundless model has represented a departure from parsimony or cost-cutting to a more generative approach. The status that grows and works most effectively in this context is not a company’s existing market position, but rather an organisation’s ability to move toward efficiency, sustainability and continual improvement over time. By stepping out of historical definitions of status (scale, market share, revenue) to find new ways of determining success – where success is measured in value created, waste eliminated and the organisation’s ability to be nimble and responsive – participants can begin to explore what it means to achieve competitiveness, in the context of volatility, uncertainty, complexity and ambiguity, through the lens of Boundless Organisations.
To conclude then, moving from a cost-reduction mindset to a boundlessness mindset, allows companies to tackle a tricky market with greater fluidity. A focus on waste elimination and flow, can lead to sustainable success, that breaks out of the confines of traditional standards and prestige. The path to boundlessness, although difficult to travel, holds the possibility of resilience, efficiency and enterprise.
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