Apple is advancing security, convenience and the resume on the web across its ecosystem of devices and services, Apple announced a number of changes at its WWDC this year. One of these changes – which is itself the culmination of numerous prior changes – is set to revolutionise payments. Apple Pay can now be used on desktop web browsers that aren’t Apple’s Safari, like Microsoft Edge and Google Chrome – including browsers on Macs. Development of a web-based payment experience has been farther-reaching than just Apple Pay. It was an ambitious and somewhat anticlimactic WWDC keynote. The first version of Apple Pay on the web was announced at a previous WWDC with much fanfare as an ‘industry-first’ and ‘next-generation payment experience’. And the impact of web-based payments on desktop, which this big change will now allow, was a topic of discussion between retailer teams and software giants at the Microsoft Build conference held a few weeks before WWDC. The keynote speakers at the latter event argued that retailers need to be ‘onsite’ on customers’ computers with transactions running on web-based software-as-a-service (SaaS) offerings from companies like Microsoft. Apple’s big change will help them do this by facilitating web-based payments, including Apple Pay, by Apple’s customers. For years, implementing web-based payments was an NFL-difficult technological challenge.
At its core, it signifies a touch more of Apple Pay compatibility with more websites and browsers: from a huge step with iOS 18, just scan the code (with your iPhone) from any other browser (not Safari): Not a tokenistic gesture towards inclusion, this is one more step forward in Apple’s ever evolving and increasingly interoperable digital universe, a world where security and convenience can go hand in hand. For the user, the ability to scan a QR code and make a purchase from their iPhone provides an enormous jump forward into a more seamless shopping experience across the internet.
The company’s promised expansion of its payment gateway to more merchant websites is also evident in how easy it is for a website developer to integrate; with only a few steps, website users can now see the Apple Pay logo and be invited to go through a frictionless purchase process. Once a site is set up, a prompt appears and the user is asked to scan a code with their iPhone, in pretty much the same fashion as scanning any QR code to complete a purchase. Making it easy for developers also means that more merchant websites will be able to accommodate the convenience of Apple Pay users, widening the potential for payments online.
Apple and Microsoft have enjoyed a somewhat uneasy relationship since they started competing for users in the 1980s, but since then the companies have worked hard to develop a more complementary relationship when it comes to software, services, and hardware. The Microsoft 365 apps and services, including the new Mac-centric Office app, have been optimised for Apple devices, and we can expect the relationship to keep maturing as Apple Pay continues to expand. Both companies’ products all work together in a way that makes it great to be in both worlds.
Now, because of Apple Pay’s ubiquity, iPhone-owning Windows users can enjoy the Apple-like experience of paying online, not only on Safari but also in any browser of their choice: Edge or even Chrome. This is a huge step in the integration of Apple’s ecosystem with the Microsoft-friendly ones, and a godsend for people that live in the tension between the two.
But now that Apple Pay has decided to go beyond Safari and work with other web browsers, it has the chance to not only provide a better experience but unify the way we pay for things online. It’s a bold statement for Apple, ready to make payment feel safe and convenient enough to be the norm for web users on any browser.
Apple Pay on all non-Safari web browsers, for example, illustrates how Apple wants to be more entangled in your daily life. The steps to be part of other ecosystems such as Microsoft Edge and Google Chrome reflect Apple’s vision about its role in digital payment innovation. The interest of developers and users speaks about their endorsement and a new chapter for human relationships with our devices. We’re entering a new frontier of digital transactions, where technology creates bridges between ecosystems – ensuring that transactions are not only secure but inherently frictionless.
Lean in and you’ll hear my heartbeat, racing… Apple is a company that makes things. We make beautiful, revolutionary products and we build rock-solid platforms that are designed from the ground up to work together. We’re passionate about making the best technology in the world, technology that’s as easy to use as it is elegant. Our products and services have delivered outstanding customer satisfaction and revenue growth for many years. But today something new is happening. We are delivering a system that integrates hardware, software and services, and fuses them together into something even more essential to our lives. A system that allows us to do things we were never able to do before, and that will take us to places we’ve never been. This is not pie in the sky. It’s real. It’s happening right now with our products… In a world that’s constantly evolving, we have always believed we should lead – not chase. And if we could invent products that focused on the way technology should work, not on how it’s made, then we knew we could make a difference. That’s why a team of engineers and designers came together in the late 1970s and created the first Apple computer. It was going to be revolutionary. It was going to be personal. It was going to be small, and it would be beautiful. And it was, introducing a family of personal computers that sparked a revolution in the technology industry. It’s also why a small group of people got to work on a graphical operating system that would eventually be called the Macintosh, and built the first mouse. It was going to be revolutionary. It was going to be personal. It was going to be simple enough for everyone to use, and it would be beautiful. And it was, introducing a new generation of personal computers designed from the ground up at the intersection of technology and the liberal arts. No matter our task, our goal has always been to create products that are as easy to use as they are elegant to look at. Because we believe that those two things go hand in hand… Just as we did in the late 1970s, we’re continuing to change the world, one innovative product at a time. Today, Apple is the largest information technology company in the world. With sales of over $100 billion each year, we’re the world’s second largest mobile phone company, the fourth largest PC company, and the sixth largest music company. We’ve built an open ecosystem of products, software, and services that spans the entire consumer experience, from hardware to software, from devices to media, from mobile to desktop – and more, all working together seamlessly. We design our products and services to work as one, to meet the needs of the vast majority of people, whatever the task. We do this to spark insights, unlock synergies, and deliver the best possible experience for our customers. Our products and services are easy to use, incredibly secure, amazingly reliable, consistently fast, and a joy for everyone to own and use. We make them as intuitive, simple, and powerful as possible. To do this, we’re guided by four important principles: simplicity, security, privacy, and heart.
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